Email us a query or comment
If you are experiencing a power outage, please see our outages page to check whether it is related to the grid. If there are no current outages shown on that page your outage may be related to your local lines company. You can find out who your local lines company is and their contact details here.
For all general enquiries or to speak to a Transpower staff member, please contact:
Wellington (head office)
Telephone: +64 4 590 7000Waikoukou
22 Boulcott Street
PO Box 1021
Telephone: +64 9 590 6000Gate 1, Gridco Road
Telephone: +64 7 843 651225 Hall Road
Telephone: +64 6 357 0919220 Broadway Avenue,
PO Box 640,
Palmerston North, 4440
Telephone: +64 3 590 760031 Gilberthorpes Road
0800 THE GRID: Service Provider enquiries
If you are a service provider, please contact 0800 THE GRID / 0800 843 4743 for all general enquiries regarding power lines, towers, or the grid.
This is a 24-hour number and will direct your call to either one of our engineers, the BeforeUDig team (for all underground fibre optic, gas, and powerline inquiries), or Grid Related projects.
0508 LANDOWNER: Landowner enquiries
If you have Transpower assets on your property: phone 0508 LANDOWNER / 0508 526 369637
Phone the media team on 021 195 8613.
If you spot a live power line on the ground or damage to one of our towers posing a safety risk, please stay away and contact 111.
Conflict of Interest
If you wish to notify us of a situation or decision you believe creates or could create a conflict of interest for Transpower in any of its roles, please complete and submit a Conflict of Interest form.