Our demand response programme

What is demand response?

Demand response allows electricity consumers to respond to a signal from an organisation, like Transpower, to reduce their electricity demand for a period of time in exchange for a payment.

It’s a win-win situation where consumers get compensated for their involvement and see lower charges long term, while helping Transpower manage demand on the grid.

To learn more about demand response and what our participants have to say, check out our introductory video:



How it works

We give you several hours of advanced notice of an upcoming event via our demand response mobile app, and together we come to an agreed price and a kW amount you can respond with for the event. Once agreed, it's over to you how you reduce your demand in a few hours’ time. This could be by:

  • using standby generators
  • turning off some of your load
  • using batteries or other alternative energy sources.

It’s all rather simple and it’s completely up to you if you want to participate in an event or not. There’s no obligation to accept an event offer from us, it’s only a missed opportunity.

For further information about how it all works click here.

Contact us about getting involved or join our mailing list in the meantime to stay updated about the programme's progress, successes, and future application rounds.

Join our programme - Apply now!                               

Apply now to join our programme by filling out one of our online registration forms.

If you have any question about the programme or the forms, then please get in touch with us at DemandResponse@transpower.com .

Sharing our stories

Over the last few years we have had a range of different organisations join our Demand Response programme. We went visiting and asked a few of our participants to share their experience, which we thought might provide inspiration for those interested in joining.

Timaru District Council’s Drainage and Water Department participates in the programme, using back-up generators to cover its electricity needs during demand response events. Grant Hall, Timaru District Council’s Drainage and Water Manager, has found that the programme not only increases revenue but has also helped his team find ways to use their generator to help manage their own energy use.

Click here to find out more about how it works for them: Waste Water Treatment Plant - Timaru District Council

Two of our other participants share their stories here: 

Contact Us

Regarding contracts or expressing interest in signing up to demand response programmes, please contact the Demand Response Manager, Quintin Tahau.

For any general support queries, please send an email to the support mailbox at DRMS@ems.co.nz.


Energy Market Services Development Manager

Quintin Tahau



Demand Response Programme Manager

Michael Richardson



Demand Response Analyst

Che Lewis