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The following people can be contacted during normal business hours to answer specific queries from the electricity industry. For market services enquiries please refer to the helpdesk number and email address below.
|DDI +64 4 590 7293
Mobile +64 21 241 2793
|DDI +64 4 590 7247|
|DDI +64 4 590 6837|
|Compliance and Code matters||
|DDI +64 4 590 6144
Mobile +64 27 706 5164
|Market Development||Leigh Westley,
Markets and Business Manager
|DDI +64 4 590 6618
Mobile +64 27 506985
|Outage Planning||Grant Tuffery,
System Security Manager
|DDI +64 7 590 6222
Mobile +64 21 390 597
|Security of Supply||Emily Calvert,
Security of Supply Analyst
|DDI +64 4 590 6572|
|Testing and Commissioning||Kevin Wronski,
Principal Compliance Engineer
|DDI +64 7 590 6219
Mobile +64 21 513 996
About the Market Insights Group
The Market Insights Group is responsible for the day to day management of the electricity market services of the system operator function. This includes provision of the system operator service provider function under the Electricity Industry Participation Code (the 'Code').
These functions provide for:
- the procurement and management of contracts for ancillary services (black start, frequency keeping, voltage support and instantaneous reserves) to meet grid security objectives
- the support of the competitive wholesale market, in which individual generators and energy retailers compete to buy and sell energy
- the ongoing development of frameworks, tools and systems to link the wholesale market to the physical generation and transmission equipment and systems
- the monitoring and compliance of the system operators obligations under the 'Code'.
The Market Insights Team within the system operator can assist with any market-related queries.
Send any other comments or queries to email@example.com.