Realtime Operations

Generation Control Room 101 is a four-module learning programme designed to help Generation Controllers work effectively with the System Operator. 

Whether you're new to the role or revisiting key concepts as a refresher, this short programme focuses on the key behaviours, communication practices, and operational expectations that support safe and reliable power system operation. 

Each module addresses a different aspect of working with the System Operator and includes practical examples, real-world scenarios, and learnings that can be applied during day-to-day operations. 

The four modules are: 

  1. Call Early 
  2. Communicate Effectively 
  3. Respond to Instructions 
  4. Escalate Appropriately 

Together, these modules provide a foundation for effective coordination, timely decision-making, and shared management of operational risk. 

Click on the tiles below to access the modules (they will open in a new window). 

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        Call Early       

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Communicate Effectively

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Respond to Instructions 

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Escalate Appropriately