Generation Control Room 101 is a four-module learning programme designed to help Generation Controllers work effectively with the System Operator.
Whether you're new to the role or revisiting key concepts as a refresher, this short programme focuses on the key behaviours, communication practices, and operational expectations that support safe and reliable power system operation.
Each module addresses a different aspect of working with the System Operator and includes practical examples, real-world scenarios, and learnings that can be applied during day-to-day operations.
The four modules are:
- Call Early
- Communicate Effectively
- Respond to Instructions
- Escalate Appropriately
Together, these modules provide a foundation for effective coordination, timely decision-making, and shared management of operational risk.
Click on the tiles below to access the modules (they will open in a new window).
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